In many cases, you can book directly with us, but some insurance plans or healthcare systems do require a referral. It’s best to check with your insurance provider or primary doctor.

Most first visits include a discussion about your hearing history, a complete hearing evaluation, and time with the audiologist to review your results and next steps.

Please bring your insurance card, photo ID, list of medications, and any previous hearing test results if available.

Yes, in fact, we prefer that you do. Having a family member or friend with you can help provide support and make it easier to remember information discussed during your visit.

Appointment availability can vary by location, but in most cases we can schedule you within just a few days.

Yes, we do offer same-day appointments at many of our clinics, depending on availability.

Yes, we provide virtual consultations for certain services like follow-ups and counseling.

The cost varies depending on the type of test and insurance coverage. A Comprehensive Hearing Test through our office is $250.

Many insurance plans cover diagnostic hearing tests when ordered for medical reasons. Coverage for routine screenings or hearing aids varies by plan.

A standard hearing test usually takes about 30 minutes from start to finish.

Common signs include difficulty following conversations, frequently asking people to repeat themselves, turning up the TV, or feeling that people mumble.

Yes, we provide professional earwax removal when appropriate. It’s quick, safe, and much safer than doing it at home.

Yes, we do. Our audiologists perform comprehensive hearing tests that can identify signs of noise-induced hearing loss.

Yes, repeated exposure to loud music can cause permanent hearing loss. Custom earplugs or musician’s filters are recommended.

Yes, our pediatric appointments are handled by our clinical team to ensure each child receives the right care for their needs.

Yes — pediatric hearing aids are designed with children’s unique needs and growth in mind.

Every child’s situation is unique. Our clinical team can provide accurate guidance based on your child’s hearing history.

Some of our clinics can evaluate infants, but newborn screenings are typically done in hospitals or by pediatric specialists.

 We don’t currently perform auditory processing disorder testing. That type of evaluation usually involves multiple specialists.

Some of our clinics do, but not all. Our clinical team can help confirm availability and connect you with the right provider.

We work with several leading manufacturers including ReSound, Phonak, Oticon, Widex, and Starkey.

Costs vary depending on your hearing needs, technology level, and insurance coverage. Our specialists review pricing and options during your consultation.

We work with many major insurance plans, and coverage can vary depending on your policy. We can verify your benefits for you.

Yes, we partner with CareCredit and PatientFi to offer flexible monthly payment options for hearing aids and services.

 Yes, we offer a 45-day Fit and Performance period so you can try your hearing aids in daily life before making a final decision.ation usually involves multiple specialists.

Most hearing aids last around five years depending on model and care.

Yes, we offer several rechargeable hearing aid options for convenience and all-day performance.

Yes, we stock a full range of batteries and accessories for most hearing aids.

No, but they can make a significant difference in how well you hear and understand speech.

Today’s hearing aids are designed to be lightweight and comfortable. Most people adjust within a few days.

Most people wear their hearing aids during waking hours, but not while sleeping or bathing.

Yes, most clinics can perform basic repairs in-house. More complex issues can be sent to the manufacturer.

Yes, in many cases. We can assess your devices and determine programming access during your appointment.

Our audiologists can reassess your hearing and reprogram your devices to match your current needs.

No. Most hearing aids are water-resistant but not waterproof.

Yes, we offer custom earplugs and hearing protection at select locations.

Yes, we offer accessories such as TV streamers, remote microphones, and Bluetooth devices.

Yes, we can guide you through captioned phone programs designed for people with hearing loss.

Hearing aids come in a variety of styles and colors — from nearly invisible to behind-the-ear designs.

Yes, many of our audiologists specialize in tinnitus management and provide options to reduce ringing or buzzing in your ears.

Yes, hearing aids often help by amplifying external sounds, reducing the perception of tinnitus.

We don’t perform balance testing, but those cases are typically managed by an ENT or vestibular specialist.

Yes, untreated hearing loss can make it harder for the brain to process and remember information.

Audiologists hold advanced degrees and diagnose a wide range of hearing and balance disorders, while dispensers focus on fitting hearing aids.

We accept Medicare for diagnostic hearing tests, but Medicare does not cover hearing aids.

Yes, most Health Savings Accounts and Flexible Spending Accounts can be used for hearing aids and related services.

We sometimes provide complimentary consultations for hearing aid discussions. Diagnostic tests may still have a fee.

We don’t currently sell over-the-counter hearing aids. Our clinics focus on professionally fitted, prescription-grade devices customized for your needs.

Audiologists hold advanced degrees and diagnose a wide range of hearing and balance disorders, while dispensers focus on fitting hearing aids.

Earlens is a specialty hearing device that uses gentle vibrations directly on the eardrum instead of a speaker. This allows for a wider range of frequencies and a more natural, fuller sound.